Terms & Conditions

  1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using the Indie Rock Inc. Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://www.indierockinc.com/terms-conditions/ on a regular basis to keep Yourself informed of any changes.

  1. SERVICES

2.1 The Services Indie Rock Inc. offers include music production services, and music industry information products in various formats (“Services”). Such formats include digital and physical products and may vary from time to time (“Products”).

2.2. EARNINGS AND INCOME DISCLAIMER:

Indie Rock Inc. cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 30-day 100% satisfaction guarantee on the digital and physical products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

This policies and procedures applies to all Indie Rock Inc. products sold on this site or any other site owned by Indie Rock Inc. that includes a link to this page.

Billing Address

  • Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
  1. Returns and Cancellations

3.1 Digital & Physical Products

  • 100% money back guarantee covers price of product or services only. Our 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Customers must contact our support department for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have THIRTY (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.
  • Shipping of the product from Indie Rock Inc. to your door will not be refunded. Shipping of the product to the Indie Rock Inc. Refund Department will not be compensated.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to six months after the purchase of the product.
  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.

3.2 Studio Services

  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.

 

  1. LIMITATION ON LIABILITY.

INDIE ROCK INC. PRODUCTS AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE INDIE ROCK INC. PRODUCTS, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. INDIE ROCK INC. DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE INDIE ROCK INC. PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE.

Indie Rock Inc. is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Indie Rock Inc. on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Indie Rock Inc. owned web properties. If, for any reason, a product or stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Indie Rock Inc. which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Indie Rock Inc., reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, INDIE ROCK INC. WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

  1. EXCLUSION OF WARRANTIES

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE WEBSITE PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS WEBSITE AND THE SERVICES.

  1. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Indie Rock Inc. Services, and you agree to update your account information to keep it accurate and complete. You agree that Indie Rock Inc. may store and use the information you provide for use in maintaining and billing fees to your Account.

6.1 Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Indie Rock Inc. training, you may download previously acquired training (when available) onto any Associated Device. Some Indie Rock Inc. training or services that you previously acquired may not be available for subsequent download or access at any given time, and Indie Rock Inc. shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.

Indie Rock Inc. reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

  1. Social Media Groups and Communities

Musicians and Production Professionals of all levels are welcome here. We have community members of all skill and experience levels.

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Musicians and Production Professionals of all levels are welcome here.
  • We have community members of all skill and experience levels.
  • Keep it respectful
  • Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
  • We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
  • No gated content
  • Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
  • Respect confidentiality
  • Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
  • Keep it on topic
  • We reserve the right to remove posts based on off-topic content or offensive content.
  • Partnering with other members
  • Access to this group does not mean that Indie Rock Inc. endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy. If you are looking for help implementing the stuff that Indie Rock inc. teaches, we do have a list of (vetted) partners through our Certified Partner program. You can check them out here: www.indierockinc.com/certified-partners
  • Report posts that are breaking group policies
  • Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
  • Breaking the rules
  • Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.
  1. INTELLECTUAL PROPERTY

You agree that IndieRockInc.com, including but not limited to Indie Rock Inc. products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Indie Rock Inc services, contains proprietary information and material that is owned by Indie Rock inc. and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for the use of Indie Rock Inc. products and services in compliance with this Agreement. No portion of IndieRockInc.com may be reproduced in any form or by any means, without expressed written permission from Indie Rock Inc. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Indie Rock Inc. Products or Services in any manner, and you shall not exploit the Indie Rock Inc. brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Indie Rock Inc. and its licensors reserve the right to change, suspend, remove, or disable access to any Indie Rock Inc. products, content, or other materials comprising a part of the Indie Rock Inc. brand at any time without notice. In no event will Indie Rock Inc. be liable for making these changes. Indie Rock Inc. may also impose limits on the use of or access to certain features or portions of Indie Rock Inc. products or services, in any case and without notice or liability.

All copyrights in and to Indie Rock inc. (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Indie Rock Inc. and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF INDIEROCKINC.COM, EXCEPT FOR USE OF INDIEROCKINC.COM AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Indie Rock Inc., the Indie Rock Inc. logo, other Indie Rock Inc. trademarks, service marks, graphics, and logos used in connection with Indie Rock Inc. are trademarks or registered trademarks of Indie Rock Inc. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Indie Rock Inc. Products and Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.
  • All returned check will be charged a $25 USD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in US funds.

Customer Service:

If you have questions or comments regarding Indie Rock Inc. products, please email us at [email protected].